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International Orders

BonsaiOutlet.com accepts and ships orders outside of the USA. However, at this time we are unable to process your order online.

All orders shipped outside of the USA are processed as follows:

Via Email:

Email us at sales@bonsaioutlet.com with your order details. A friendly customer service professional will respond as quickly as possible.

Upon receipt of your order, we will research the best shipping option for your individual order and contact you by email with a shipping quote.


Via Fax:

Fax us at +1.928.395.8102 with your order details. A friendly customer service professional will respond as quickly as possible. Please include a fax number, phone number, or email address so we can respond.

Upon receipt of your order, we will research the best shipping option for your individual order and contact you by email with a shipping quote.


International Shipping Restrictions

BonsaiOutlet.com is NOT able to ship bonsai trees, soil, and fertilizer outside of the USA.


International Shipping Charges

All orders pay actual shipping and insurance charges based on U.S. postal rates. The customer pays any applicable customs, duties, and/or taxes. We'll calculate the shipping charge based on the weight of the package and destination. These charges will be added to your order.


International Payment Methods

We accept payment by credit cards (MasterCard, Visa, American Express, or Discover Card), PayPal, and money orders. Payment must be in U.S. dollars. We do not ship C.O.D.


Import Duties and Taxes

Please note that your international order may be subject to certain import customs, duties, and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on BonsaiOutlet.com. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes, and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.