**$7.95 Flat Rate Shipping Exceptions Include All Bonsai, Cairns, Garden Lanterns and Large Bonsai Pots, Large Bags of Soil, and other Select Items that necessitate extra packing and care to ensure safety in transit.


Shipping Bonsai Trees

We generally ship out Bonsai trees on Mondays & Tuesdays to avoid having them stay in the boxes for any extra time over the weekends. Severe weather can delay shipping, but that’s not usually an issue until Winter.  

Shipping Non-Tree Items

All Bonsai Outlet items (except for trees, see above) are shipped within 48 hours of receiving payment. Most orders are shipped either the same day or the next day, depending on the time of day the order is received.   

Shipping Carriers

We utilize all major shipping carriers which includes UPS, United States Postal Service and FedEX

Once your order ships you will receive your UPS, USPS, or FedEx tracking information via email. If you would like further information, please contact us. 

Important Shipping Guidelines: 

  • We cannot ship to a FPO, APO, P.O. Box or to locations in Alaska, Virgin Islands, Puerto Rico, Hawaii or anywhere internationally.
  • All Bonsai are shipped direct from the nursery and may ship separately from other items purchased via the Bonsai Outlet.
  • Most Shipments of Trees are released on Mondays and Tuesdays only to avoid being held in-transit over weekends.
  • If extreme weather is expected, we may delay shipping your Bonsai tree to guarantee a healthy arrival; in such a case we will contact you. We are shipping living trees and must be conscious of the temperature conditions to the delivery address, as well as, while in transit. That said, we reserve the right to hold the tree(s) to guarantee a healthy delivery. We will Hold Your Tree Until It is Safe to Ship. 

Have questions? Please email us at sales@bonsaioutlet.com 

Thanks for ordering from Bonsai Outlet and continuing to make us the most trusted and largest online seller of Bonsai trees and supplies on planet earth.